Ellicott® Customer Service, Parts, Sales and Field Service
Ellicott® strives to be a leader in every aspect of our industry.
Our mission is to serve our customers with the highest level of integrity and satisfaction.
Customer Service is our primary goal and our job!
Field Service
Ellicott®'s Field Service Team of highly qualified field engineers are available for the following:
Assembly of New Dredges
Installation of New Dredge Equipment
Service Supervision of Dredge Operations and Maintenance Procedures (especially helpful to new crews)
The Spare Parts Department was established to provide Ellicott®’s customers with replacement parts for dredges of any age directly from the OEM. When ordering parts, use the illustrated parts breakdown section from the Operations and Maintenance Manual to identify the part(s) by name and Ellicott® part number. In addition to the part number, it is also necessary to give the dredge name and/or original contract number that are stamped into the bronze Ellicott® plate on the aft side of the ladder hoist cylinder mounting frame.
How to Place an Order
To place an order please contact the Parts Department at 410-625-0808
.
When placing an order for parts, please have the following information:
Dredge name (if applicable)
Original contact number
Part's description
Ellicott® part number
Quantity needed
Manufacturer's part number (if applicable)
Ellicott® accepts payment by cash, Visa, Mastercard or American Express.